By Kenneth Marcos 
Manila – Customers of the Development Bank of the Philippines (DBP) are advised that the Urdaneta and Pasay branches will remain closed on Tuesday, December 2, 2025, in observance of their respective local holidays.
Despite these closures, all other DBP branches, Business and Learning Units (BLUs), and the DBP Financial Center will operate as usual from 8:30 a.m. to 3:30 p.m. Customers can continue to access banking services at these locations.
Clients are encouraged to stay informed on branch operations by checking the updated list of open DBP branches through the bank’s official website. For urgent concerns related to lost cards or ATM services, DBP provides 24/7 hotline support at (02) 8-818-9511 local 2542 or 2580, direct line (02) 8-812-6378, and a domestic toll-free number 1-800-10-327-8888.
For general feedback or complaints, customers can reach out to the DBP Customer Experience Management Department from Mondays to Fridays, 8:30 a.m. to 5:30 p.m., via email at customerservice@dbp.ph. The Bangko Sentral ng Pilipinas’ Financial Consumer Protection Department is also available at (02) 708-7087 or consumeraffairs@bsp.gov.ph for additional assistance.
DBP reassures clients that while select branches observe local holidays, its network remains committed to providing accessible banking services nationwide.
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