By Kenneth Marcos 
As communities recover from recent earthquakes and face ongoing power interruptions, the Development Bank of the Philippines (DBP) has announced the temporary closure of three branches on Monday, October 13, 2025, to ensure the safety of its customers and staff.
Earthquake safety and power outage cause closures
The following DBP branches and branch-lite unit (BLU) will not operate today:
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DBP Aroroy BLU – Closed due to a power outage
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DBP Bogo Branch – Closed as a precaution following recent earthquake activity
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DBP Malita Branch – Also temporarily closed due to earthquake precautions
These temporary closures are part of the bank’s safety measures to address risks from natural disasters, particularly in areas affected by recent seismic activity and utility disruptions.
Other DBP branches remain open
All other DBP branches, BLUs, and the main Financial Center nationwide remain open from 8:30 a.m. to 3:30 p.m. to serve customers’ banking needs. Clients are encouraged to check the bank’s website for the full list of open branches through this link:
https://www.dbp.ph/…/atm-branches/list-of-branches-open/
Customer support and urgent concerns
DBP assures the public that they continue to provide support despite the temporary closures. For concerns such as lost cards, ATM problems, or urgent banking assistance, clients may reach out through the following hotlines, available 24/7:
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Trunk line: (02) 8-818-9511 local 2542 or 2580
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Direct line: (02) 8-812-6378
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Toll-free (within the Philippines): 1-800-10-327-8888
For customer feedback, complaints, or service inquiries during business hours (Monday to Friday, 8:30 a.m. – 5:30 p.m.), the Customer Experience Management Department may be reached via email at customerservice@dbp.ph.
DBP is a government-owned financial institution regulated by the Bangko Sentral ng Pilipinas (BSP). For further concerns, the BSP Financial Consumer Protection Department can be contacted at (02) 708-7087 or via email at consumeraffairs@bsp.gov.ph.
DBP remains committed to safe, reliable service
Despite temporary setbacks, DBP ensures that safety remains a top priority while striving to deliver continuous service. The bank urges clients in affected areas to stay safe, stay informed, and continue using digital banking channels when possible.
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