By Kenneth Marcos 
For many customers relying on their local Development Bank of the Philippines (DBP) branches, today brought unexpected changes. The DBP Oroquieta branch is closed in observance of its local holiday, while the Bogo branch remains closed due to operational issues.
Despite these closures, all other DBP branches, including BLUs and the Financial Center, continue to operate today, October 16, 2025, from 8:30 a.m. to 3:30 p.m. Customers can still access banking services at these locations without disruption.
To help customers stay informed, DBP has provided an updated list of open branches on their official website. Customers are encouraged to check this list before visiting any branch to avoid inconvenience.
DBP remains committed to serving Filipinos nationwide while ensuring the safety and convenience of their banking services. For questions, feedback, or complaints, the bank’s Customer Experience Management Department is available from Monday to Friday, 8:30 a.m. to 5:30 p.m. Clients can reach out via email at customerservice@dbp.ph.
The Bangko Sentral ng Pilipinas (BSP) also provides support through its Financial Consumer Protection Department. Consumers may contact BSP at (02) 708-7087 or email consumeraffairs@bsp.gov.ph for assistance.
For urgent concerns such as lost cards or ATM issues, DBP offers 24/7 hotline support. Customers can call the trunk line at (02) 8-818-9511 local 2542 or 2580, the direct line at (02) 8-812-6378, or the domestic toll-free number 1-800-10-327-8888.
These temporary branch closures serve as a reminder for customers to plan ahead when visiting their local DBP branch. The bank’s efforts to keep services available during this time show its dedication to meeting the needs of Filipinos across the country.
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