By Kenneth Marcos 
Many banking clients in Mindanao arrived at their usual DBP branches on Friday morning, only to find the doors closed. These closures, however, are part of the Development Bank of the Philippines’ (DBP) observance of local holidays across several areas.
In a public advisory released today, September 5, 2025, DBP announced the temporary closure of 19 branches and branch-lite units (BLUs) located in key cities and towns in Mindanao, in respect of their respective local holidays.
The following DBP branches and BLUs are closed today:
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Basilan
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Cotabato
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Dipolog
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General Santos
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Iligan
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Ipil
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Jolo
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Kidapawan
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Marbel
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Pagadian
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Polomolok
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Tacurong
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Tubod
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ZamboEcoZone
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Zamboanga
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Banga (BLU)
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M’lang (BLU)
Meanwhile, all other DBP branches, BLUs, and financial centers remain open from 8:30 a.m. to 3:30 p.m. to assist clients with their banking needs.
Clients are encouraged to check the official DBP website for the most updated list of operational branches. Online banking and ATM services remain available for most transactions.
For urgent concerns, such as lost cards or ATM-related issues, DBP’s 24/7 hotlines are open:
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Trunk Line: (02) 8-818-9511 (loc. 2542 / 2580)
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Direct Line: (02) 8-812-6378
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Toll-Free (Domestic): 1-800-10-327-8888
For feedback or complaints, customers may contact the DBP Customer Experience Management Department on weekdays from 8:30 a.m. to 5:30 p.m. via customerservice@dbp.ph. Alternatively, you may also reach out to the BSP Financial Consumer Protection Department at (02) 708-7087 or consumeraffairs@bsp.gov.ph.
DBP assures the public that regular operations will resume in the affected areas following the conclusion of local holiday observances. The bank also encourages customers to plan ahead and utilize digital channels for uninterrupted banking services.
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