By Kenneth Marcos 
Early Thursday morning in Tarlac, customers heading to the Development Bank of the Philippines (DBP) found the branch closed in observance of the local holiday. While this may have caused minor inconvenience, the bank reassures clients that services remain available at other branches.
The DBP Tarlac Branch is temporarily closed on November 27, 2025. All other DBP branches and banking units (BLUs) across the country continue to operate from 8:30 a.m. to 3:30 p.m. Clients can check the updated list of open branches online to plan their transactions.
The Development Bank of the Philippines, regulated by the Bangko Sentral ng Pilipinas (BSP), continues to provide customer support even during branch closures. For feedback, complaints, or assistance, clients may reach the DBP Customer Experience Management Department on weekdays from 8:30 a.m. to 5:30 p.m. via email at customerservice@dbp.ph. The BSP Financial Consumer Protection Department is also available for concerns at (02) 708-7087 or consumeraffairs@bsp.gov.ph.
For urgent ATM-related concerns, including lost cards, DBP provides 24/7 hotlines. Customers can call the trunk line at (02) 8-818-9511 local 2542 or 2580, the direct line at (02) 8-812-6378, or the domestic toll-free number 1-800-10-327-8888.
The temporary closure of the Tarlac branch serves as a reminder for clients to plan their banking activities ahead, especially on local holidays. DBP continues to emphasize reliable service and accessibility to support Filipinos in managing their financial needs efficiently.
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