By Kenneth Marcos 
Residents in Bacolod and San Carlos woke up Tuesday, November 25, 2025, to news that their local Development Bank of the Philippines (DBP) branches were temporarily closed due to inclement weather. The closures aim to ensure the safety of both customers and staff amid heavy rains and strong winds affecting parts of Negros Occidental.
Despite the temporary shutdowns, DBP assured clients that all other branches, Government Financial Institutions (GFIs), and the Financial Center remain open from 8:30 a.m. to 3:30 p.m. to continue serving banking needs. Customers are encouraged to check the updated list of open branches online to avoid travel disruptions.
DBP emphasized that it remains fully regulated by the Bangko Sentral ng Pilipinas (BSP), ensuring that banking operations follow strict safety and service standards. Clients experiencing urgent issues, such as lost ATM cards or other ATM-related concerns, can reach the 24/7 hotline numbers for immediate assistance.
The bank also provided multiple channels for feedback, complaints, and customer service support, including email and phone contacts, so that clients can report concerns promptly. DBP reminds the public to stay informed and exercise caution during severe weather conditions, prioritizing safety while accessing essential banking services.
This temporary closure underscores the bank’s commitment to protect both its personnel and the public while continuing to deliver reliable financial services across the country.
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